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M A C R A M É   P L A N T   H A N G E R S / S H E L V E S

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M A C R A M É   P H O T O    F R A M E S

SHOP POLICIES

MADE TO ORDER ITEMS
(baby mobiles, macramé shelves, macramé photo frames)

If the item is made to order please allow me to make the product. I need 5-7 days to make the item and ship it. Note that every item is unique and handmade so there might be slight differences.

CUSTOM AND PERSONALIZED ORDERS
For custom orders you can contact me on my email: info@lejlazorz.com . Please note that design and patterns will difference since I want every piece to be unique, special and made just for you. Your wishes, colour or measurment requirements will be included as much as possibe.

SHIPPING:

PROCESSSING TIME
The time I need to prepare an order for shipping varies. For details, see individual items. Once the order is placed I will dispatch it within 1-3 business days (if it’s not “made to order”) upon receipt of payment. Order processing time depends on Etsy. All items will be sent by Pošta Slovenije. Tracking number can be found in your order info as soon it’s shipped.

ESTIMATED SHIPPING TIMES
Slovenia: 1-2 business days
North America: 14-21 business days
Europe: 3-15 business days
Australia, New Zealand and Oceania: 14-21 business days
Asia Pacific: 3-7 weeks
Latin America and the Caribbean: 3-7 weeks
North Africa and the Middle East: 3-7 weeks
Sub-Saharan Africa: 3-7 weeks

CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

PAYMENT OPTIONS
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

RETURNS AND EXCHANGES
I don’t accept returns, exchanges, or cancellations. But please contact me if you have any problems with your order.